Ufone has always been at its best when it comes to new and innovative value added services. Keep up with this tradition Ufone is now offering a set of four location based services (LBS) under the brand name UTrack. These service will allow users to find or locate friends, family, POI near the user, or monitor employees and work force.
UTrack services have the following feature:
With UTrack Find you can choose to find any of the following:
Find your friends location – you can request the location of any Ufone user.
Find your own Location – if you’re lost and wish to know where you are this feature will help you know where you are.
Find your Place of interest – locate businesses like restaurants, boutiques, Banks, etc. within the area that you may be.
Users can now see the list of MSISDNs they have allowed to check their location by sending an SMS on Short 2002
Users can get help through sending an SMS to short code 2002
Terms & Conditions:
Any Ufone customer can initiate the request to track any other Ufone user. Simply SMS ‘Find <space> recipients number’ e.g. ‘Find 923335199942’ to 2002
You can only find the users location if the recipient accepts your request, the following are the options the recipient will receive:
1. Yes, Just this time.
If the recipient chooses option (1), the sender will receive the location of the User.
If the recipient chooses option (2), the sender will receive a message that “ the recipient has denied your request to locate his/her location”
If the recipient chooses option (3), the initiator can track the location of the recipient anytime without requiring permission. This permission is valid for 180 days.
Except in case of unlimited permission, whenever the subscriber sends a request to track the location, the recipient will receive an SMS notifying them that their location has been tracked by the initiator.
To de-activate this permission, recipient should SMS ‘No <space> initiators number’ e.g. No 92333519xxxx’ to 2001. This will discontinue the permission the user had to access your location.
In case of unlimited permission the user will not be notified when they are tracked.
You can also track your own location. Simply SMS ‘Find Me’ or ‘Find<space> your own number’ e.g Find 923335199942 to 2002. You can also locate popular places like restaurants, hotels, ATM’s and tourist spots in the vicinity. SMS ‘Find Near’ to 2002 and get the following list of categories to choose from, the information will be given of Point Of Interest within a range of 2 km.
1. ATMs & Banks
Within every category you will be given a list of information from which you can pick a specific sub category for which you require further details for.
In some categories you can reply with ‘M’ to get more options, e.g. in restaurants you will get ten categories, to get a list of more restaurants reply with ‘M’.
Rs. 3/- + tax per request.
No subscription is required for this service. You will be charged on a per-request basis.
The service is available to both prepaid and postpay subscribers.
With UTrack Buddy you can get SMS alerts telling you whenever your friends are near your location. You can also add unlimited friends for free and broadcast your own location or acquire any of your group member’s location at any time.
How to add Friends
With UTrack Buddy, you can add unlimited friends to your group for absolutely free!! On successful subscription, you will receive a confirmation SMS that you have been subscribed to the service. Simply reply to the same SMS with the following text format to add your friends. ‘Add 92333xxxxxxx”. You can also add a friend to your group, by sending SMS “Add 92333xxxxxxx” to 2017.
How to Subscribe to UTrack Buddy
SMS ‘sub’ to 2010 to subscribe to UTrack Buddy.
Help Menu/ List
Users can see the list of buddies they have added by sending SMS “list” on 2017
Users can get help through sending an SMS “help” on 2017
You can add unlimited friends for free. Make your own group with as many friends as you like, and become that social animal you always wanted to be!
Broadcast your own location
With UTrack Buddy you can broadcast your location to any buddy in your group at any time. Simply, SMS ‘at’ to 2040.
Acquire location of your friends
With UTrack Buddy you can also acquire the location of any of your group buddies at any time by sending ‘Find 92333xxxxxxx’ to 2040.
Proximity Alerts (Optional)
You can get alerts whenever your friends are near your location. You will automatically receive an SMS informing you that your friends are in the same area as yourself. SMS “alert” to 2017 to activate proximity alerts.
Registration Charges – Rs 5 + Tax/week
Every SMS on 2040 will be charged at Re.1+Tax
Terms & Conditions:
Service is available to both Postpaid and Prepaid numbers
All the recipient members will receive a confirmation SMS mentioning their consent to activate ‘UTRACK BUDDY‘.
The recipient can choose 1 to allow to be tracked and 2 to decline.
You can remove a particular friend at any time by sending SMS ’ Del 92333xxxxxxx’ to 2017
Whenever your friends are in the same area, you will receive an SMS informing you that your friends are in the same area.
“UNSUB” by sending SMS to 2017 to cancel your subscription.
With UTrack Family you can keep a track on where your family members are. Below are the list of things you can track within this feature:
Find the location of your family members as per your schedule
Get regular updates on your family via online web interface
Set different tracking time for different family members
The Online log will provide detailed history. The log history is saved for up to one year
Users can add up to 5 members for Free.
Charging will be done on weekly basis
Users can see the list of family members they have added by sending an SMS on Short 2003
Users can get help through sending an SMS short code 2003
Registration Charges: Rs. 25 + Tax per week (for up to 5 family members).
User will be charged Rs.3/+Tax to retrieve the log history through SMS.
Rs.3/+Tax to remove a member.
Available to both post pay and prepay subscribers.
Terms & Conditions:
To register SMS ‘SUB’ to 2004.
How to Add Members: After successful registration, you will receive an SMS, simply reply to the SMS with the recipient numbers, separated by a space e.g. ‘Add 92333500xxxx 9233251xxxxx’. You can only add four family members like this
All recipients will receive an SMS for their consent to be tracked. Recipients will have to reply with ‘1’ for Yes and ‘2’ for No before being tracked or not. The recipient will however not be able to cancel the subscription without the approval of the family head/Master account.
You can also access the log through SMS. SMS ‘History’ and send it to 2003 to get a 3-hour log history via SMS.
To remove a member SMS e.g. ‘No 92334567xxxx’ to 2003.
To unsubscribe from the service SMS ‘UNSUB’ to 2003.
Subscribers of UTrack Family can monitor their members through our web interface.
You can login to the website on the following link http://utrack.ufone.com/.
Key in your login and password on the main screen.
If you forget your password, click on forgot password and send your request by providing the required information.
On a successful login you can use the navigate panel on the left side of the page to go to their desired option. You can perform the following function through the navigation panel:
Modify/update their profile.
In check location you can check logs to see history locations of the tracked members.
In Check log you will be able to check history & activity log of your account.
In view members, details of all the members and their current status can be viewed.
In the configure timer option you can define the hour and day at which they want to check the location of the targeted user.
In UTrack Family you can define a check on individual members.
You can now enjoy UTrack services on IVR. Simply dial 2002 from your handset now and follow the instructions to use Ufone UTrack on IVR:
Following are the proposed charges:
2002 IVR short code will be charged at Rs.1 + Tax per minute
UTrack Buddy – Rs.12.50 + Tax
UTrack Family – Rs.25 + Tax
Terms & Conditions:
- Location of users will not be disclosed without their consent
- IVR service is available for both Postpaid and Prepaid users
- Users will subscribe to UTrack Buddy and UTrack Family only after confirming their subscription via SMS
- User will be charged for IVR and subscription for UTrack Buddy and UTrack Family
- Subscription of UTrack Business is not offered through this portal, customers can only get information about the service